Terms & Conditions

1. Introduction

Welcome to b111, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and b111 ("the Platform", "we", "us", "our"). By registering an account, making a deposit, or accessing any part of the b111 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms apply to all services offered on b111, including cricket betting, live casino, slots, crash games, fish shooting, and any other gaming products we may introduce. They should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and b111.

If you do not agree with any part of these Terms, you must immediately discontinue use of the b111 platform. Continued use of the platform constitutes your ongoing acceptance of these Terms, including any revisions we publish from time to time.

2. Eligibility and Age Restrictions

Participation on the b111 platform is strictly limited to individuals who meet all of the following eligibility criteria:

• Age: You must be at least 21 years of age. We operate a strict 21+ policy and reserve the right to request proof of age at any time. Accounts found to belong to persons under 21 will be immediately suspended and any funds returned.
• Location: You must be accessing the platform from a jurisdiction where online gambling is not prohibited. It is your responsibility to verify that using b111 is lawful in your location before registering.
• Capacity: You must have full legal capacity to enter into a binding contract. Persons who have been declared legally incapacitated or are under court-imposed gambling bans are ineligible.
• One Account: Each individual may hold only one active b111 account. Creating duplicate or multiple accounts to circumvent restrictions or claim bonuses multiple times is strictly prohibited.

b111 reserves the right to conduct enhanced identity verification (KYC) at any point. Failure to pass KYC checks or submission of false information will result in account suspension and forfeiture of any pending balances.

3. Account Registration and Security

To access the full range of b111 services, you must register a personal account. During registration, you are required to provide accurate, current, and complete information, including your full name, date of birth, phone number, and preferred payment method. b111 does not accept anonymous accounts.

Your Responsibilities:

• Keep your login credentials confidential at all times. Never share your username, password, or one-time verification codes with any third party.
• Notify [email protected] immediately if you suspect any unauthorized access to your account or any security breach.
• You are fully responsible for all activities conducted through your account, whether or not you authorized those activities.
• Ensure your contact details and payment information remain up to date to avoid disruption to withdrawals and platform communications.

Account Closure:

You may request closure of your b111 account at any time by contacting our support team. Before closure, any outstanding withdrawal requests must be settled. b111 may also close or restrict an account if it determines a breach of these Terms has occurred.

4. Deposits and Withdrawals

b111 supports a range of payment methods designed for the Bangladesh market, allowing players to fund their accounts and request withdrawals conveniently and securely. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Conditions:

• Minimum deposit amounts and accepted payment providers (bKash, Nagad, Rocket, Upay, and select bank transfers) are displayed at the point of deposit and may be updated periodically.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted and will result in account suspension.
• b111 does not charge processing fees for standard deposits, though your mobile banking provider may apply their own transaction charges.
• b111 reserves the right to request additional documentation before processing any deposit that triggers our internal risk thresholds.

Withdrawal Conditions:

• Withdrawal requests are processed within 1-3 business days under normal operating conditions. During peak periods such as Eid or BPL season, processing may take up to 5 business days.
• Withdrawals will only be processed to a payment account verified as belonging to the same individual who holds the b111 account. KYC must be completed before your first withdrawal.
• Any bonus funds subject to active wagering requirements cannot be withdrawn until those requirements have been fully met. See Section 5 for full bonus conditions.

b111 operates a zero-tolerance policy against money laundering. Any account suspected of using the platform to process illicit funds will be immediately frozen and reported to relevant authorities.

5. Bonuses and Promotional Offers

b111 offers a variety of bonuses and promotions to both new and existing players. All promotions are subject to the general conditions listed in this section, as well as any specific terms attached to each individual offer at the time of its publication.

• Welcome Bonus: Available to new players on their first qualifying deposit. Eligibility requires completing account verification. The welcome bonus carries a wagering requirement before any associated winnings can be withdrawn.
• Reload Bonuses: Periodic reload bonuses are offered to active players. These are credited automatically or via a promotional code and are subject to the same general wagering requirement rules unless otherwise stated.
• Free Spins: Free spins awarded as part of a promotion are valid only on the designated slot title and for the duration specified. Winnings from free spins are subject to rollover requirements before withdrawal.
• Abuse Prevention: b111 actively monitors for bonus abuse, including matched-betting strategies, arbitrage patterns, and the use of multiple accounts to claim the same promotion. Confirmed abuse will result in bonus cancellation and may lead to account termination.

b111 reserves the right to withdraw, modify, or cancel any promotion at its sole discretion, with reasonable notice provided where possible. Decisions on bonus eligibility are final.

6. Responsible Gaming

b111 is committed to promoting safe and responsible gambling among all of its players, particularly within the Bangladesh community. We recognize that while most players enjoy gaming as entertainment, a minority may develop problematic habits that require intervention and support.

• You may set deposit limits, session time limits, or request a cooling-off period directly through your account settings or by contacting our 24/7 support team.
• Self-exclusion is available for periods ranging from 30 days to permanent exclusion. During a self-exclusion period, you will not be permitted to access the platform or receive promotional communications.
• b111 strictly enforces its 21+ age verification policy. Minors found to have accessed the platform will have their accounts permanently closed and any winnings forfeited.

For further guidance on managing your gaming habits, please visit our dedicated Responsible Gaming page or contact our support team at [email protected]. Help is always available, 24/7, Bangladesh Standard Time (UTC+6).

7. Prohibited Activities

The following activities are strictly prohibited on the b111 platform. Any user found engaging in these activities will be subject to immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Collusion with other players to manipulate game outcomes, including chip-dumping in poker or coordinated sports betting.
• Any form of money laundering, including layering transactions through deposits and withdrawals to obscure the source of funds.
• Providing false identity information during registration, KYC verification, or any other platform procedure.
• Attempting to exploit software bugs, glitches, or errors to gain credits or advantages not intended by the platform. Any such winnings will be voided.

b111 employs advanced fraud detection systems that operate continuously. Any suspicious patterns will trigger an automatic account review. Players who are found to have acted in bad faith will not be eligible for any compensation.

8. Intellectual Property

All content on the b111 platform, including but not limited to text, graphics, logos, game interfaces, software code, icons, and audio-visual material, is the exclusive property of b111 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, redistribute, publish, reverse-engineer, decompile, or create derivative works from any part of the b111 platform without our prior written consent. Unauthorised use of our intellectual property may result in civil or criminal liability.

9. Limitation of Liability

b111 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, b111 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall b111, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if b111 has been advised of the possibility of such damages. Our total aggregate liability to you in connection with these Terms shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

10. Privacy and Data Protection

b111 takes the privacy and security of your personal data seriously. We collect, store, and process your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms. Your data is used solely to provide, maintain, and improve the b111 service, to verify your identity, process transactions, and comply with our legal obligations. We employ SSL encryption and industry-standard security protocols to protect your information at all times. We do not sell your personal data to third parties. For full details on how we handle your information, please review our Privacy Policy.

11. Amendments to These Terms

b111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered users via the contact information held on their account, or by posting a prominent notice on the platform, at least 7 days before the changes take effect. Your continued use of the b111 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

It is your responsibility to check these Terms periodically for updates. The most current version of these Terms will always be accessible at b111.vu/terms-conditions. The date shown in the "Last Updated" notice at the top of this page reflects the date of the most recent revision.

12. Governing Law and Disputes

These Terms and any disputes arising from or in connection with them or the use of the b111 platform shall be governed by and construed in accordance with applicable law. In the event of a dispute, we encourage users to first contact our support team at [email protected] to seek an amicable resolution. b111 is committed to resolving player complaints fairly and promptly, typically within 10 business days of receipt. If a resolution cannot be reached informally, the parties agree to submit the matter to binding arbitration under mutually agreed procedures before pursuing formal legal proceedings.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please do not hesitate to reach out to our support team. We are available 24/7, Bangladesh Standard Time (UTC+6), and aim to respond to all enquiries within 24 hours.

Email: [email protected] (plain text — not a clickable link). Our support agents are trained to assist with account queries, payment issues, bonus clarifications, and responsible gaming requests.